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v4.5
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    v4.5

      Introduction

      What Is Ultipa Cloud

      Ultipa Cloud is a database-as-a-service (DBaaS) and an end-to-end solution that integrates Ultipa Graph Database and Ultipa Manager, delivering full-spectrum features of Ultipa's award-winning graph database and highly visualized knowledge graphs over public clouds.

      Basic Features

      Ultipa Graph


      In Ultipa Graph, you can create, view and manage your instances.

      For detailed operations, please refer to Quick Start.

      Billings


      In Billings, you can get a comprehensive view of the Bills, set the Payment Method, check the Credits, and download billing files.

      Accounts


      In Accounts, you can view and edit account information, including Basic Information and Contact Information, enable MFA to secure your account, and set API Keys to operate your Ultipa Cloud instances without the need to log in to Ultipa Cloud.

      MFA

      Multi-factor authentication (MFA) adds an extra layer of security to your account by requiring more than just a password during login. We strongly recommend enabling MFA to protect your account.

      If you're using a third-party account to log into Ultipa Cloud, please manage MFA directly in that account's settings.

      Follow the instructions to enable/disable MFA when logging in with your Ultipa account:

      1. Click Enable and enter your password in the pop-up window.

      2. Scan the QR code using your Authenticator App or manually enter the code provided. Both Google Authenticator App and Microsoft Authenticator App are supported.

      3. Enter the security code on your device, then click Verify.

      A prompt will show up when MFA is successfully activated, and the border of the MFA panel turns green.


      Once MFA is enabled, dual protection will be in place every time you log in.

      1. (Optional) Click Disable and enter the security code on your device. If you're unable to receive the security code, you can also use your password to verify your identity.

      2. (Optional) Confirm your operation and click Disable to turn off MFA.

      A prompt will show up when MFA is deactivated, and the border of the MFA panel turns grey.


      Help


      In Help, you can

      • read technical documents of Ultipa Graph;

      • get offical support from Ultipa's support team

        • by sending emails;

        • by posting questions in the support community;

      • watch official videos about Ultipa Graph.

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